Warm tips, when the product has a problem, please immediately with our sales lady feedback and seek solutions. Rather than fix it by yourself, because, you may do it wrong!
The reason for the 20-30 minutes stop is that the motor has overheating protection.
(overheating protection parts)
It may be that you used a particularly thick jam and full cup when you tested it and ran it for a particularly long time. This is the design of our product, in order to be more durable, the motor is overheated protection to prevent the motor from burning out after a long time of operation.
Normally, we recommend that commercial blender run for 3 minutes and stop for 1 minute for good operation. Because running for 3 minutes basically the ingredients in the Jar can be blended very delicat. And stopping for 1 minute is suitable for the actual business environment like restaurant and catering , the time for cleaning the jar and adding new ingredients is almost 1-3 minutes, which is not long. In order to maintain the good performance and durability of the blender, please suggest that the customer work 3 minutes and stop for 1 minute, do not keep working for a long time, which will damage the motor.
At the same time, do not worry about the shutdown situation, which is the self-protection of the motor when the temperature is too high. When it cools down, it will return to normal operation.
So as our client, you have to trust us, since we have 13 years experience on producing and exporting blender, and we have a strong quality checking team to support you with the actual data. The best blender manufacturer---Gemat blender.